Terms & Warranty
Last updated: October 2026
Service call
- The service call is $79 for appliances and $99 for HVAC. It covers the trip and diagnosis.
- If you approve the repair during the diagnostic visit, the service call is credited toward the repair.
- If you decline the repair, the service call fee is kept for the visit and diagnosis. The service call fee is non-refundable.
- If the technician arrives at the scheduled time and cannot get access (no one home, no adult present, or entry refused), the service call fee is charged.
- A new service call fee applies for a different problem on the same appliance, a different appliance, or electrical, plumbing or installation issues unrelated to the original repair.
Estimates and parts
For repairs that require ordering parts, we provide a written estimate for your approval. When you approve it, the cost of parts and materials (including refrigerant) is paid upfront so we can order them. Because these are purchased for your repair, this amount is non-refundable if you later cancel.
Warranty
- 90 days on labor and 90 days on parts supplied by EasyFixOregon, unless the “Warranty for This Repair” section of your invoice says otherwise.
- Parts supplied by the customer carry no parts warranty — labor only.
- Warranty service is scheduled within 3 business days, Monday–Friday (no weekends or holidays).
- EasyFixOregon decides whether a repair qualifies for warranty. If an approved warranty claim can’t reasonably be completed, we may refund the original repair charge.
The warranty is void if
- the appliance is moved from the original service location;
- it is serviced, repaired or tested by anyone not authorized in writing by EasyFixOregon;
- the invoice is unpaid, or the payment is reversed or disputed;
- the original invoice can’t be presented;
- the appliance is misused, overloaded or damaged after the repair.
Services we don’t offer
Dryer vent cleaning; Washer drum-bearing replacement; Countertop microwave repair; Selling parts separately. Where a repeat failure is caused by something outside our scope (for example a clogged dryer vent), we may require that it be corrected so the repair lasts.
Payment
Payment is due when work is completed. We accept card and cash — same price either way.
Text messages
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